General information

Shipment costs

In the Netherlands
Free shipping above € 100,00. For all other orders up to 30 kg you pay € 7.50 shipping costs. Shipments costs include VAT

Abroad
Shipment costs abroad the Netherlands starting at € 7,50. The actual shipping costs depend on the weight of your order and the amount of the order. Shipment costs included VAT These shipping costs are automatically calculated in our web shop and shown to you in the processing of your order. (Before you finalise your order, of course!)

Delivery time
Bunkerparts tries to deliver your order within 5 working days This does depend on which payment method you choose and the stock we have. We usually have general items in stock. If motorcycle-specific articles are ordered for you, the delivery time depends on the stock at the wholesaler/importer. We will inform you of this.

Order pick-up
It is possible to collect your order in Plasmolen. We will contact you as soon as your order is ready. This is done by telephone or via e-mail. Collection is only possible by appointment.

Please note that you can only pay cash on collection.

PAYMENT METHODS

Bunkerparts offers the following options for the payment of your order:

Payment in advance
You can transfer the total amount to bank account number NL57Rabo0153360976, t.n.v.: Bunkerparts.

Please note: do not forget to mention your order number with the payment!

Ideal
With iDEAL you can pay for your online purchases safely and easily. You pay in your trusted internet payment environment, based on specific security methods of your own bank. As an internet banker you can use iDEAL directly, without having to register for it. For more information, please visit the iDEAL website.

Bancontact
Bancontact is available for our Belgian customers.
With Bancontact you can pay for your online purchases safely and easily. You pay in your trusted internet payment environment, based on specific security methods of your own bank.

Creditcard
You can use the following credit cards to pay in our webshop. Visa, Mastercard and Maestro. You pay securely with your credit card, no costs will be charged for this.

Paypal
Paypal is a complete online and worldwide payment system. For the use of Paypal we charge a 4% service charge (automatically calculated in our webshop). Paypal charges us a fixed amount and more than 4.1% costs.

50% Deposit
Deposit 50%. Remainder on account, payment within 14 days! Maximum order amount € 500, – Only available for customers who have an account, we check the data before we agree. We reserve the right not to agree to payment on account, we will contact you immediately!

EXCHANGES AND RETURNS

What to do when returning
We advise our customers not to accept damaged packages. Each item is checked with us before it is shipped. If you still find transport damage after opening the package, you must contact us within 1 working day.
Returns without prior notice and / or insufficient postage will not be accepted. Complaints about the article must be reported to us within 2 working days after receipt of the shipment.

In case of material or production faults, we provide a warranty according to the conditions of the manufacturers.

COOLING OFF PERIOD

You have the right to return items delivered by us in unused condition within 14 days of receipt in original undamaged packaging, sending a copy of the relevant invoice. You can do this without stating the reason for return.
If the items are unused and have been returned on time and correctly, Bunkerparts will refund the price paid, with the exception of the shipping costs, as soon as possible, but no later than 14 days after receiving the items back.
If the items delivered by us are not returned within the ‘sight’ period of 14 days, the items will be considered as accepted by you without any objection. Custom solutions are excluded from the right of return. Return of items is at your expense and risk. It is wise to request a proof of shipment for return shipments.
Returns without prior notice and / or insufficient postage will not be accepted.

We also need your bank account number to refund amounts already paid (in advance).
Please note: the account number you specify for the refund must be the same as the account number from which you made the payment to Bunkerparts. This is due to possible fraud with refunds.